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The Ageas Bowl, the iconic home of Hampshire Cricket located on the outskirts of Southampton, is looking to recruit a key asset to its Banqueting Department.
The world-class venue, defined by its contemporary architecture, is set in 150 acres of landscaped grounds and is serviced by excellent transport links. A truly exceptional multi-purpose venue, it is capable of hosting events spanning from large regional exhibitions to intimate corporate breakfast meetings and almost any bespoke event in between, from exhibitions to intimate corporate breakfast meetings and almost any bespoke event in between.
Job Description
The Conference and Banqueting Manager will work with the Banqueting Team at the The Ageas Bowl to manage our busy Banqueting Department. This role is very hands on and will require someone who has exceptional planning skills, great negotiating skills to work with multiple departments, excellent leadership qualities to take the team with them and the business acumen to ensure that the job gets done.
Specifically the Conference and Events Manager will supervise all aspects of the Hotel Conference & Banqueting Operations, working with the Event team to deliver beyond the customer expectations and liaising with the Stadium team to improve productivity across the venue and create a working environment that supports organisational and brand values to deliver outstanding customer service
Job Purpose
To work with the Event Sales Team to ensure that setup and delivery of every event is exceptional
To train and develop the Banqueting Team to deliver exceptional standard of service
To work with the Head Chef on banquet offerings
To be fully conversant with the Hilton Brand Standards and ensure that every team member is aware of their responsibilities
To carry out quality training and coaching in a systematic and professional manner using the tools available
To empower team to be able to handle all guest feedback for positive and negative and record correctly
To anticipate guests’ needs wherever possible and promote to them within the hotel enhancing guest satisfaction
Undertaking the role as toastmaster as required.
Skills and competencies
Previous experience managing a large team is essential
Previous experience at a busy Banqueting Department is essential
Experience managing events at a multi-faceted venue is an advantage
Able to demonstrate the following skills:
Ingenuity
Leadership
Delegation
Negotiation
How to Apply
Please apply via email by sending a CV and covering letter to hrmgr@hiltonageasbowl.com
