Anyone and everyone can come to The Hampshire Wellbeing Centre and you do not need a referral. The majority of our clients pay for their own treatment but we are also registered with all the major health insurance companies, including BUPA, AXA-PPP, Vitality, AVIVA, WPA and Simply Health.

If you are unsure if we can help then please do call or e-mail and we will be more than happy to discuss you individual problem with you free of charge. Our broad team of specialists are able to deal with a wide range of ailments, injuries and issues.

We have a team of specialists that cover every aspect of the body, you can therefore be seen by an expert for your specific problem. We also pride ourselves on being practitioners of current best practice meaning your treatment will always be in line with current best clinical evidence and research.

More than 80% of our clients get better in less than four sessions, but every case is different and your individual case and expected recovery time will be discussed with you during your initial assessment.

If the problems are not related (i.e. shoulder pain and knee pain), it might be suggested that you have longer follow up appointment to enable us the time to properly address all your issues. If this is the case, this will be discussed with you before or during your initial assessment.

Yes, there are ten parking bays (including disabled bays) adjacent to the clinic.

Yes, the centre is equipped with both changing and showering facilities for your convenience.

When you arrive, ahead of your appointment, you will be welcomed into our waiting area where you can enjoy complimentary hot and cold beverages, WiFi and TV.

You are welcome to bring a friend or family member with you to your consultation, or have a chaperone present. If you are under the age of 18, we require that an appropriate adult attends for the duration of your session. If you require a translator, please arrange for this prior to your appointment.

Should you no longer be able to attend your appointment, we kindly ask for 24 hours' notice or you may still be charged. Please see our cancellation policy for further details. 

You have the right to access the medical records we keep for you. If you require a copy, please contact us at enquiries@hantswellbeingcentre.com. These records are stored securely for 8 years, at which point they are destroyed. Verification of your identity will be required before notes are released. 

If you wish us to remove your personal information from our database, you can request us to do so at any time. We will continue to store your medical records until 8 years after your last appointment, at which point they will be destroyed. 

You can give feedback by completing the form found here. Your feedback will be seen by our centre manager. 

If you need to make a complaint regarding an experience you have had at the Hampshire Wellbeing Centre, please email enquiries@hantswellbeingcentre.com and we will acknowledge receipt of your complaint within 24 hours. Once we have investigated the issue, we will be able to respond fully, and hope to do so within 10 days.