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Ticketing & Matchday FAQs

Please find below a range of ticketing and matchday information frequently asked questions. 

A downloadable version of our Ground Regulations document is also available below.

Ticketing FAQs

How Can I Buy Tickets?

Tickets can be booked online, in person at the Ageas Bowl Ticket Office (Mon - Fri: 9am - 5pm) or over the phone on 0844 847 1863.

What Is The Maximum Number Of Tickets I Can Purchase?

Up to 9 tickets can be purchased online at a time for both domestic and International fixtures. However, you can contact the Ageas Bowl Ticket Office directly to purchase 10 or more tickets for both domestic and International fixtures whilst gaining your group discount with a group booking.

Contact the Ageas Bowl Ticket Office by calling 02380 472002 (Opt 2) or by emailing

I No Longer Require Some Or All Of My Tickets - Can I Obtain A Refund?

No, unfortunately not. Tickets purchased are confirmed bookings and under the terms and conditions of sale no refunds can be made other than those covered by our Raincheck Policy.

Are Tickets Assigned/Limited To Specific Seats?

In certain areas for our Vitality Blast matches and all in areas for International/Major Match fixtures you are allocated specific seating. Specsavers County Championship and Royal London One-Day Cup matches are unallocated seating. For our International fixtures you are now also able to select a specific seat when purchasing online.

Are There Any Booking Fees Incurred When Purchasing Tickets?

Yes, for International matches a booking fee of £1.50 will be applied to each individual ticket purchased online and over the phone. No other booking fees apply.

How Do I Enquire About Wheelchair Enclosure Tickets?

Please call our Ticketing Team on 023 8047 2002 (Opt 2) between 9am and 5pm, Monday to Friday and a member of the team will be happy to assist you. Alternatively, please email and attach any form of higher or middle disability allowance whilst specifying your requirements.

I've Purchased My Tickets, When Will I Receive Them?

Tickets for both International and Domestic matches will be dispatched approximately 14 days prior to the date of the fixture. If tickets are purchased within three working days of the match, they will be held for collection. These tickets will then be available to pick-up from the Matchday Ticket Office (past turnstiles, at top of hill) once gates open on the day of the match.

I've Booked Before But Can't Remember My Login Details?

When signing in online and you have forgotten your login details, go to the login section and click "Forgot your login details?". You will then need to enter your email address and click "Reset Password" to be sent a new password.

If you remember your password but have forgotten your username, please note that your username will be your email address that you signed up with.

I've Lost My Tickets, What Can I Do?

Please call the ticket office on 02380 472002 (Opt 2) and your tickets can be re-printed. Requests made for a duplicate ticket must be made by the original purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself. A £5.00 per ticket administrative charge will be applied.

What Time Do You Open On A Matchday?

Our match day ticket office will be open from the following: 

Specsavers County Championship – 30 minutes before gates open (90 minutes before commencement of play)

Royal London One-Day Cup - 30 minutes before gates open (2 hours before commencement of play)

International Matches - 30 minutes before gates open (2.5 hours before commencement of play)

Vitality Blast – 60 minutes before gates open (2.5 hours before commencement of play)

What Do I Need To Collect My Tickets?

Tickets can only be collected on the day of the event from the match day ticket office. You will need to provide the first line of the address that the tickets were booked under as well as your booking reference.

What Do I Do If I Haven't Received My Print At Home Tickets?

Print at home tickets can take up to 4 hours to come through via your email in pdf format. If you have not received your tickets within this time please call the Ticket Office on 02380 472002 (Opt 2) and we will arrange duplicate tickets to be sent to you.

Matchday FAQs

How Do I Get To The Ageas Bowl?

For more information on getting to the venue on a matchday, please click here.

Can I Park My Car At The Ageas Bowl On Matchdays?

For more information on car parking, please click here.

What Times Do Gates Open A Matchday?

For International matches, gates open two hours ahead of the match commencing. For Vitality Blast and Royal London One-Day Cup matches the gates open 90 minutes ahead of the match starting, whilst for Specsavers County Championship fixtures the gates will open an hour before the schedule start.

Can I Access The Pavilion & Arlott Atrium On Matchdays?

The Rod Bransgrove Pavilion and Arlott Atrium are open to all ticket buyers for all domestic and International fixtures. However, certain areas within the Rod Bransgrove Pavilion are available to Members only, including the Derek Shackleton Suite for both domestic and International matchdays, whilst the Robin Smith Suite is only open to Executive Members on domestic matchdays, and hospitality for Internationals.

How Can I Keep Up To Date With Matchday Information?

On Hampshire's matchdays, there are a variety of different options to be able to find out more matchday information.

You can follow all of Hampshire's matches via the live feed provided via the Match Centre:

Alternatively, you can call the Matchday Information Line on 02380 472002 (Opt. 1), or 02380 475662

Also there are live feeds of match information posted on Hampshire Cricket's twitter page:

Can I Bring Alcohol Into The Ground?

No alcohol can be brought into the ground for Vitality Blast, International or other major matches. A maximum of four cans of beer or equivalent, or 70cl of wine may be brought into the ground for Royal London One-Day Cup & Specsavers County Championship matches.

Am I Allowed To Smoke In The Ground?

Smoking is only permitted in the designated areas, this includes e-cigarettes. These are located to the west and east entrances to the main Pavilion and around the berm away from arena seating.

Are Dogs Allowed To Be Brought Into The Ground?

Dogs are not permitted in the ground, except hearing dogs for the deaf or dogs accompanying blind persons.

Are Musical Instruments Allowed To Be Brought Into The Ageas Bowl?

Unfortunately we do not allow musical instruments into the ground.

Is There A Cloakroom Provision At The Ground?

No, unfortunately we do not offer a cloakroom or left luggage service.

May I Bring A Pushchair Into The Ground?

The Ageas Bowl allows pushchairs into the ground for all our matches.

Are There Any Cash Machines at The Ageas Bowl?

Yes, there is a cash machine located in the Atrium available at all matches. During international matches there are additional cash machines available, located at both ends of the ground.

Can I Leave The Ageas Bowl During A Match And Return Later?

Yes, we operate a re-entry policy at the ground should you wish leave for whatever reason. You must pass out through one of our turnstiles, or have you ticket scanned by a steward. Please note alcohol cannot be taken out of the ground. On re-entering please use the turnstiles or have you ticket scanned by one of the stewards.

What Drink Can I Purchase In The Ground?

The Ageas Bowl offers a range of both alcoholic and non-alcoholic drinks for spectators to enjoy throughout the cricketing action, with a number of locally brewed beverages available. The Ageas Bowl encourages responsible drinking and operates a strict challenge 25 policy, so please be prepared to be asked for photographic identification ahead of purchasing any alocholic drinks.

What Food Can I Purchase In The Ground?

There are plenty of options at the ground to suit the tastes of any hungry cricket fan. These included locally sourced beef burgers, curry, chicken, hog roast and of course, the traditional offering of fish and chips. Those with a sweet tooth will enjoy our crepe stall, confectionary bar and ice-cream offerings.

Is Fancy Dress Permitted At The Ageas Bowl?

Yes, and in fact, during particular matches if it's been proactively encouraged, spot prizes may be given for the best costumes and attire.

Please click here to view the full Ground Regulations.